Success Engineer

4 days ago

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Metabase

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💰 $30M Series B on 2021-05

Description

• Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. • We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. • Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team! • A typical day will involve a mix of: helping our users (one to one), writing up your solutions to help our entire user community (one to many) and helping us maintain our reference applications. • We are the voice for our customers. • Our product team reviews our feedback, asks us for advice, and engages with our customers proactively. • We’re 100% remote, and our operations are designed that way. • If you want to take part and have a voice in a truly growing business, please apply!

Requirements

• Enjoy helping people and solving their problems • Have a strong technical background (minimum of 3 -5 years writing production code or administering systems) • Have experience with using data visualization or data analytics tools (bonus if you have experience using Metabase) • Running Metabase on a variety of operating systems for multiple years • Strong background in networking and how web applications function • Managing servers (either physical, or Docker, or AWS/GCP/etc) • Managing databases and strong SQL skills • Have experience with open-source products • Are fluent in multiple languages (this is helpful as our users are world-wide)