Associate Technical Writer
December 9
Description
• Develop and maintain a range of technical documentation, including user manuals, installation guides, API documentation, release notes, and troubleshooting guides. • Collaborate with software developers, engineers, and other stakeholders to gather information and understand complex technical concepts. • Translate technical information into concise and easy-to-understand content for both technical and non-technical audiences. • Organize and structure documentation effectively, ensuring information is logically presented and easily accessible. • Ensure accuracy, consistency, and adherence to established style guidelines in all written materials. • Work closely with product managers and development teams to stay up-to-date with product updates, features, and changes. • Conduct thorough reviews and edits to improve the clarity, accuracy, and usability of documentation. • Assist in the design and formatting of documentation to enhance visual appeal and readability. • Collaborate with the marketing team to repurpose technical content for marketing materials, blog posts, and other external communications. • Stay informed about industry best practices and trends in technical writing to continually enhance the quality of documentation.
Requirements
• An active U.S. Government issued Secret security clearance (or higher). • Bachelor's degree in English, Technical Communication, Computer Science, or a related field. • A minimum of 2 years of professional experience in technical writing, preferably in the IT and/or cybersecurity fields. • Excellent writing and editing skills, with a strong attention to detail and grammar. • Proficiency in using documentation tools such as e.g., Microsoft Word, Confluence, Markdown, etc. • Familiarity with software development concepts, APIs, and related technologies. • Ability to work independently and collaboratively in a fast-paced, agile environment. • Strong organizational skills to manage multiple documentation projects simultaneously. • Experience working with cross-functional teams and the ability to gather information from subject matter experts. • Basic understanding of federal IT and cybersecurity oversight. • Strong portfolio showcasing a variety of technical writing samples.
Benefits
• generous benefits package • professional growth • valuable time to recharge
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