Associate Technical Writer

December 9, 2024

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Logo of MetroStar

MetroStar

MetroStar is a Virginia-based IT digital services and solutions provider with a legacy of over two decades. The company specializes in serving government agencies by offering advanced technology solutions, including artificial intelligence, digital experience, application modernization, and enterprise IT. MetroStar is committed to transforming how people, agencies, and tech enthusiasts connect in the digital age and plays a significant role in supporting federal agencies, the defense and intelligence communities, and sectors like agriculture and healthcare. They provide their services through collaboration with agencies like the Air Force and USDA, aiming to propel government missions and enhance digital transformation.

Enterprise IT • Cyber Security • Digital • Government Contractor • Cloud

📋 Description

• Develop and maintain a range of technical documentation, including user manuals, installation guides, API documentation, release notes, and troubleshooting guides. • Collaborate with software developers, engineers, and other stakeholders to gather information and understand complex technical concepts. • Translate technical information into concise and easy-to-understand content for both technical and non-technical audiences. • Organize and structure documentation effectively, ensuring information is logically presented and easily accessible. • Ensure accuracy, consistency, and adherence to established style guidelines in all written materials. • Work closely with product managers and development teams to stay up-to-date with product updates, features, and changes. • Conduct thorough reviews and edits to improve the clarity, accuracy, and usability of documentation. • Assist in the design and formatting of documentation to enhance visual appeal and readability. • Collaborate with the marketing team to repurpose technical content for marketing materials, blog posts, and other external communications. • Stay informed about industry best practices and trends in technical writing to continually enhance the quality of documentation.

🎯 Requirements

• An active U.S. Government issued Secret security clearance (or higher). • Bachelor's degree in English, Technical Communication, Computer Science, or a related field. • A minimum of 2 years of professional experience in technical writing, preferably in the IT and/or cybersecurity fields. • Excellent writing and editing skills, with a strong attention to detail and grammar. • Proficiency in using documentation tools such as e.g., Microsoft Word, Confluence, Markdown, etc. • Familiarity with software development concepts, APIs, and related technologies. • Ability to work independently and collaboratively in a fast-paced, agile environment. • Strong organizational skills to manage multiple documentation projects simultaneously. • Experience working with cross-functional teams and the ability to gather information from subject matter experts. • Basic understanding of federal IT and cybersecurity oversight. • Strong portfolio showcasing a variety of technical writing samples.

🏖️ Benefits

• generous benefits package • professional growth • valuable time to recharge

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