Delivery Manager
July 10
Description
• Manage a team of 3-8 direct reports (from Analyst to Team Lead level) including ongoing performance and project outcomes • Assist with company growth by providing recruiting support through interviewing candidates and working closely with leadership and the talent team on hiring decisions • Train and onboard new hires with the top focus on providing a positive employee experience. Align new hires to MHI Methodologies and ensure they have the support needed for a successful start and future to the firm • Perform quality management of deliverables on the portfolio of projects for both functional consulting and project management tracks • Lead account management activities leading to referenceable customers, including: hosting strategic business integration discussions, managing upsells and future dated projects, and escalation handling in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction • Manage change control on projects, ensuring communication is proactive to internal and external contacts in the event any changes need to occur • Work closely with other internal teams through different phases of client projects, providing detailed knowledge transfers between development, integrations, and managed services teams • Manage end-to-end ERP implementations acting in sponsor and/or Project/Program Manager role • Involvement with business development, attending events, sourcing new leads and solution architecting • This role may include travel, and occasional flexibility in working hours, including nights and weekends which may be necessary to meet project deadlines or address unforeseen circumstances during engagements
Requirements
• Accounting functional background (CPA or Operational) • Prior experience managing a team of 3+ direct reports including 1:1’s, performance reviews, and other people management activities • Ability to prioritize and use business etiquette to ensure communication and support are set up for internal teams and clients • Certified NetSuite ERP Consultant is ideal or is working toward the ERP certification • Undergraduate degree or MBA in field of Business, Finance, Accounting, Software, or relevant field • Individual has at least 10-15 end-to-end NetSuite implementations and has hands-on Technical/Functional NetSuite ERP Implementation experience • Strong background in finance/accounting, consulting and advisory services, general services-specific industry experience • Comprehensive understanding of landscape of web technologies and standards • Experience and knowledge of best practices surrounding ERP and proven methodologies • Understand SDLC, project management methodology (Agile/Waterfall)
Benefits
• MHI offers a competitive base salary, incentive pay, and comprehensive benefits including medical, dental, vision, retirement plan, and paid time off. Full package offerings are based on the Country in which you reside. • Company access to training and full coverage for certification/exam fees in a variety of products and professional skill sets • Career growth and upward mobility to meet your long-term career goals with mid-year and annual reviews scheduled on a recurring basis • MHI invests in our employee’s health by offering a company medical insurance policy that covers 100% of premiums for the individual employee and manager’s dependents with a ZERO deductible in the United States • Remote working opportunity when not traveling for client requirements with full access to the team through technology
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