Operations Management • Decision Suppost Systems • Task Management • Asset Management • IoT Products
December 7
Operations Management • Decision Suppost Systems • Task Management • Asset Management • IoT Products
• This role requires a deadline-oriented, entrepreneurial thinker, to effectively communicate and partner with global business and technology stakeholders of all seniority levels, while maintaining strong attention to detail. • You will require the ability to understand business processes, have the ability to decompose processes and work with technical teams to design and deliver solutions in a timely fashion. • Ability to gain a deep understanding of “as-is” business processes and principal pain points by interviewing Business Partners. • Coordinate principal tasks to be completed by Business and Technology partners throughout the project lifecycle. • Coordinate and lead regular meetings with Process Owners to translate business needs into requirements that can be understood by application development teams. • Partner with delivery partners to design the “to-be” process solutions, lead testing of the “to-be” process solution to ensure sign-off from Business Partners for completion of critical project milestones. • Escalate issues and roadblocks to managers and stakeholders as needed. • Manage changes and enhancements to live solutions.
• Strong critical thinking skills, with the ability to understand complex processes with multiple touchpoints to understand how best to automate and/or re-engineer a process. • Strong partnership skills; experience working with Technology partners to design and develop solutions that meet optimal quality and value. • Excellent English communication skills, orally and written. • Ability to write technical documentation. • Ability to perform Quality Assurance to test processes before release. • Define reporting and alerting requirements. • Design, run, test and upgrade reports. • Improve and maintain new and existing reports to retrieve data effectively. • Sound knowledge of systems and software development lifecycles; application integration.
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