Midwestern
Cloud Software • Mobile Applications • Digital Strategy • Creative Solutions • Staff Augmentation
51 - 200
UX Researcher
September 20
Midwestern
Cloud Software • Mobile Applications • Digital Strategy • Creative Solutions • Staff Augmentation
51 - 200
Description
• Design and conduct studies across key product areas, utilizing methods such as ethnographic/field research, surveys, concept testing, usability testing, and any other methods • Review, analyze, and communicate mixed methods data to generate tactical and strategic insights, as well as actionable recommendations which drive product innovation and design improvements for users • Work with cross-functional partners on product direction based on research findings • Able to follow-up with partners about implementation to understand how findings are being used • Find creative and compelling ways to generate, present, and evangelize results and recommendations throughout the company • Define your research roadmap by proposing and triaging research requests from XFN partners, aligning with your team on what is highest priority • Use knowledge of user needs to create empathy for users and build common ground with appropriate stakeholders
Requirements
• 4+ years of experience conducting research, using both qualitative and quantitative methods • Experience researching the end-to-end user experience • Interest in partnering with teammates to increase understanding of user research • Excellent story-telling abilities and facilitation skills • Ability to communicate and coordinate cross-functionally in order to engage stakeholders from across the organization • Willingness to take initiative, run with projects, and speak up when support and guidance is needed • Great interpersonal communication skills • Painstaking attention to detail • Must be able to communicate effectively in English, both written and verbal • Good ability to communicate with humans of all types including your peers • Great work ethic • Outstanding character • Organizational skills/time management • Willingness to learn, grow and help others
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