Mindbody
Let's shape the future of wellness together.
business management • education • scheduling • online scheduling • ecommerce
1001 - 5000
💰 $500M Private Equity Round on 2021-10
Technical Support Specialist (German Speaking)
August 20
Mindbody
Let's shape the future of wellness together.
business management • education • scheduling • online scheduling • ecommerce
1001 - 5000
💰 $500M Private Equity Round on 2021-10
Description
• Provides first level contact support to MINDBODY customers • Handles customer inquiries by troubleshooting technical product-related issues • Documents customer interactions and updates account information
Requirements
• One (1) year of related customer service or call center experience • Ability to handle a high volume of support related inquiries • Ability to present information clearly • Ability to actively listen and provide support • Familiar with internet browsers and settings • Ability to quickly learn technical products • Customer-service focused mindset • Ability to quickly develop rapport • Ability to interact in a tactful manner • Ability to multi-task effectively • Fluent in German and English • RTW in the UK
Benefits
• Amazing benefits • Personal and professional growth opportunities • A collaborative work environment
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