UX Research Support Associate
2 days ago
Description
• Collaborate with operations team to understand user needs and create solutions • Support customers in designing studies that answer critical research questions • Monitor progress for timely delivery of survey launches • Troubleshoot issues and implement changes as necessary
Requirements
• 2+ years of mixed-method research experience, preferably in the digital space • Knowledge and experience across a range of research methodologies, including usability studies, interviews, and surveys • Understanding of quantitative methodologies including survey design and analysis • Proficiency with building surveys on Qualtrics, creator screener questions for specific audience targeting • Proficiency with hubspot service hub or similar tools such as Zen Desk. • Experience with Userlytics and Figma preferred but not required
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