Data Quality Assurance Administrator

November 8

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Miovision

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Traffic Data Collection • Video Analytics • Software Development • Vehicle Counting • Portable Video Collection Units

201 - 500

💰 Private Equity Round on 2023-04

Description

• The Data Quality Assurance Administrator plays a critical role in ensuring that all studies are configured accurately to meet customer specifications before being processed. • This role involves performing thorough visual inspections, interpreting customer requirements, and understanding system limitations to identify any issues in the study setup. • The Administrator will also communicate directly with customers regarding configuration issues and may publish completed studies. • Follow established procedures to configure studies and define tasks clearly for accurate processing. • Assign re-configuration tasks and escalate cases when necessary. • Conduct quality checks, ensuring data meets accuracy standards and customer requirements. • Communicate study hold notes to customers when adjustments or clarifications are needed. • Review and validate study configurations to ensure alignment with customer expectations. • Proactively identify and address potential issues, collaborating with production leads and support specialists. • Provide clear customer updates, setting realistic expectations and proposing solutions as needed. • Participate in team discussions and projects, offering insights and suggestions for improving efficiency and quality. • Collaborate with other teams to resolve discrepancies and share knowledge. • Train new hires in study configuration, providing feedback to enhance team quality.

Requirements

• High school diploma or equivalent; some post-secondary education is preferred • Prior experience working in a process-driven role with a focus on achieving quality standards • Strong attention to detail and problem-solving abilities • Familiarity with the traffic industry and traffic patterns is a plus • Proficient in following instructions and process-oriented with an efficiency focus • Ability to clearly articulate issues, raise concerns, and communicate with team members and customers • Experience collaborating within a team environment and working effectively with diverse personalities

Benefits

• Comprehensive health benefits starting on day one • RRSP Matching Plan • Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7 • Enhanced paternity and maternity leaves • 3 Weeks Paid Vacation • Virtual fitness classes