Mirror Advisors - Zoho Partner
Mirror Advisors is a consulting firm specializing in Zoho implementation and long-term support. The company comprises a collective of former Zoho employees and certified Deluge experts dedicated to providing reliable solutions for businesses seeking assistance with their Zoho applications. They offer services including CRM implementation, custom applications, enterprise support, data migration, and training to ensure clients make the most efficient use of Zoho's capabilities.
HR outsourcing brokerage • Sales Process • Sales Triaining • Business Reviews • Operational process reviews
Business Analyst - Zoho
November 6, 2024
Mirror Advisors - Zoho Partner
Mirror Advisors is a consulting firm specializing in Zoho implementation and long-term support. The company comprises a collective of former Zoho employees and certified Deluge experts dedicated to providing reliable solutions for businesses seeking assistance with their Zoho applications. They offer services including CRM implementation, custom applications, enterprise support, data migration, and training to ensure clients make the most efficient use of Zoho's capabilities.
HR outsourcing brokerage • Sales Process • Sales Triaining • Business Reviews • Operational process reviews
📋 Description
• This is a remote position • About Mirror Advisors: Mirror Advisors LLC specializes in tailored Zoho solutions that empower businesses to streamline operations and maximize efficiency • Our team is dedicated to helping clients achieve their goals by delivering high-quality, customized software implementations • Role Overview: We are looking for a skilled Business Analyst to join our team, focusing on scope and discovery phases for Zoho implementation projects • The ideal candidate will collaborate closely with clients to identify their unique business needs, translate those requirements into actionable insights, and support the development of robust, client-centered Zoho solutions • Key Responsibilities: Lead discovery sessions with clients to understand their business processes, needs, and challenges • Work with clients to define project scope, establish timelines, and develop an in-depth understanding of requirements • Conduct analysis of current workflows, identifying opportunities for improvement and alignment with Zoho’s capabilities • Collaborate with technical teams to translate requirements into actionable project plans and configuration options within Zoho • Document requirements, workflows, and project scopes to ensure clarity and continuity throughout the project • Support change management efforts to ensure a smooth transition for clients as they adopt new processes
🎯 Requirements
• Location & Schedule : Based in India; this is a remote position requiring the IST night shift (5:30 pm to 2:30 am) • Proven experience in business analysis, preferably with a focus on software or CRM implementations • Strong understanding of Zoho CRM and related Zoho applications or similar software (salesforce, SAP, Hubspot, etc) • Excellent communication skills, with an ability to distill complex information into clear, concise reports and documentation • Problem-solving mindset with a client-centric approach to project scoping and discovery • Familiarity with project management tools and methodologies is a plus
🏖️ Benefits
• Flexible working environment • Opportunity for growth within a dynamic, client-focused team • Remote work and flexible scheduling
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