Junior Monitoring Engineer

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MMDSmart

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Retail Voice • Online Fax • A2P Messaging • Enterprise SMS • Business SMS Service Provider Online

201 - 500

Description

• Would you like to build a career in a leading multinational IT company? • We are looking for a Junior Monitoring Engineer to join our team. • Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. • Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. • These empower our clients to communicate more effectively with their customers. • Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.

Requirements

• Monitor the status of our systems and business parameters. Respond to events to maintain the quality of the company's services. • Analyze the situation and due to existing algorithm perform the necessary steps to resolve any issues that may arise. • Solve problems by yourself or collaborate with other departments (account managers, technical specialists, developers) that are specialized in similar tasks to find solutions to problems. • Upper-Intermediate level of English. • Willingness to work in shifts: morning (8:00 – 17:00*), evening (14:00 – 23:00*) and night (23:00 – 8:00*) shifts. • Stress tolerance. • Ability to face all a lot of material and desire to learn new things.

Benefits

• Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card. • Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts. • Your Development: Benefit from free educational events & courses, and English classes with native speakers. • Your Career: Focus on your professional development in a supportive environment. • Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.