modal
Modal is a conversational platform designed for hospitality brands, enabling efficient 1:1 communications between guests and staff. It integrates with various conversational channels such as Alexa and WhatsApp, enhancing customer experiences by allowing voice-activated services, real-time interaction, and insightful analytics. Modal aims to reshape customer service in the hospitality sector, making it more personalized and efficient through advanced conversation tools and AI-driven insights.
VUI • Voice User Interface • Voice Application • Voice Design • Alexa Skills
Product Data Scientist
March 29
modal
Modal is a conversational platform designed for hospitality brands, enabling efficient 1:1 communications between guests and staff. It integrates with various conversational channels such as Alexa and WhatsApp, enhancing customer experiences by allowing voice-activated services, real-time interaction, and insightful analytics. Modal aims to reshape customer service in the hospitality sector, making it more personalized and efficient through advanced conversation tools and AI-driven insights.
VUI • Voice User Interface • Voice Application • Voice Design • Alexa Skills
📋 Description
• Create, design and build the future of commerce • Work closely with product and engineering teams • Formulate and answer key questions about the product • Collecting, modeling, and analyzing data • Drive meaningful changes to product and user experiences • Report to Chief Product Officer • Play a key part in defining data culture • Work on zero-to-one projects • Direct impact on product direction • Opportunity to work on high-profile feature launches • Perform and share complex analyses • Ensure understanding of impact from new features
🎯 Requirements
• Curious and inquisitive • Enjoy solving ambiguous problems • Identify high-impact problem areas • Healthy skepticism about data • Technical skills to work independently • Comfortable with advanced modeling and statistical techniques • Highly fluent in SQL and Python • Deep experience with experiment design and analysis • Strong communicator • Able to explain complex concepts • Adept at crafting clear data visualizations • Meticulous and forthright • Experienced with messy data sets • Proven record in fast-growing company
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