IT Support Specialist

April 7, 2024

πŸ‡³πŸ‡¬ Nigeria – Remote

πŸ’΅ ₦100k - ₦250k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

πŸ’» IT Support

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Logo of CYBXperts

CYBXperts

CYBXperts is a technology solutions company that specializes in digital transformation, application engineering, cloud engineering, and cybersecurity. By leveraging world-class technology and a team of leading experts, CYBXperts provides tailored IT staff augmentation and comprehensive training services to enhance business operations. Their aim is to deliver optimal value to customers and stakeholders while enabling businesses to stay competitive in a rapidly evolving technological landscape.

201 - 500 employees

Founded 2010

πŸ”’ Cybersecurity

☁️ SaaS

πŸ“‹ Description

β€’ This is a remote position. β€’ We are seeking a skilled IT Support professional to join our team. β€’ The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. β€’ This role requires a strong knowledge of desktop support, operating systems, computer networking, and troubleshooting techniques. β€’ Responsibilities include providing technical support to end-users for hardware, software, and network-related issues, installing, configuring, and maintaining computer systems, troubleshooting system and network problems, setting up and maintaining LAN/WAN networks, assisting with VPN setup and support, collaborating with the IT team to resolve issues promptly, and utilizing tools such as Remedy, Jira, and other IT management software.

🎯 Requirements

β€’ Proficiency in Linux, Mac OS, and Windows operating systems β€’ Strong knowledge of computer hardware components β€’ Experience with computer networking concepts β€’ Familiarity with VPN technologies β€’ Ability to diagnose and resolve technical issues β€’ Excellent problem-solving skills β€’ Strong communication and interpersonal abilities

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