Senior Financial Crime Operations Manager

October 17

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Monzo Bank

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Digital Retail Bank • Fintech • digital banking • smartphone

1001 - 5000

Description

• We’re looking for an experienced Financial Crime Senior Operations Manager to join the Monzo journey and lead part of our Financial Crime Operations. • In Financial Crime Customer Operations we protect Monzo, our customers, and wider society from financial crime. • You’ll organise the people around you, be a point of escalation, and take appropriate action whenever you see a problem coming. • You’ll be a direct report of our Financial Crime Operations Director, and be part of their leadership team. • You’ll play a key role by instilling a high performance culture focused on the completion of accurate, efficient work, and risk-awareness in your team.

Requirements

• You have significant experience leading teams working in financial crime or fraud, and are a recognised leader across the industry in one or more of these disciplines. • You’ve led successful, highly skilled teams to achieve their goals and have an empathetic leadership style. • You’re as comfortable working 1:1 as communicating with large groups. • You empower your people to find solutions themselves. • You can motivate teams working on ongoing operational work. • You are very hands-on and solve problems when you spot them. • What we are doing at Monzo excites you! • You’ve been at Monzo for at least 6 months and have passed your probation period.

Benefits

• £1,000 learning budget each year to use on books, training courses and conferences. • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. • We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. • Plus lots more! Read our full list of benefits.