Staff Backend Engineer - Customer Operations

August 17

Apply Now

Receive Emails with Similar Jobs

Monzo Bank

WebsiteLinkedInAll Job Openings

We're a bank that lives on your phone, on a mission to make money work for everyone.

Digital Retail Bank • Fintech • digital banking • smartphone

1001 - 5000

Description

• Partner with the Engineering Director supporting the collective and provide technical leadership across 3+ squads and ~20 engineers. • Work collaboratively with product, data and operational leaders to identify and execute on opportunities that further the organisation’s goals and strategy. • Work on solving multi-faceted optimisation problems at scale, such as how to maximise the leverage of technologies like LLMs to aid human workers. • Keep a high bar for technical excellence in the collective, through your own work, highlighting the work of others.

Requirements

• You have a track record of technical excellence, delivering resilient systems, ideally behind consumer products. • You have experience in solving human + tech problems at scale. • You have technically led across 3-4 teams to solve complex optimisation problems. • You have a quantitative mindset: you care about outcomes and you make data-informed decisions. • You’re comfortable working in a cross-functional team that deals with ambiguity and have experience helping your team and partner team resolve that ambiguity. • You have experience with or a strong desire to work with Machine Learning specialists to apply various models (including large language models) to real-world problems. • You have demonstrable experience working with stakeholders, especially non-technical stakeholders at the senior level.

Benefits

• £1,000 learning budget each year to use on books, training courses and conferences. • We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. • We’ll help you relocate to the UK. • We can sponsor your visa. • All employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. • Plus lots more! Read our full list of benefits.