Technical Writer

October 4

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Movable Ink

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Contextual Marketing • Email Marketing • Dynamic Email Content • Personalization • Digital Marketing

501 - 1000

💰 $55M Series D on 2022-04

Description

• Responsible for creating and maintaining all product-related content for Studio. • Draft, edit and publish support center articles for Movable Ink’s Studio product. • Work closely with Product Management on new product feature releases and create release notes to coincide with launch. • Maintain the content architecture of the support center. • Routinely monitor existing articles for accuracy and clarity. • Analyze and report on article viewership and engagement metrics. • Adhere to Movable Ink documentation standards, practices, and procedures.

Requirements

• 1-3+ years experience creating documentation for a B2B SaaS company • Strong drafting, copy editing, and proofreading expertise • Keen attention to detail • Able to translate complex technical concepts for both expert and non-expert audiences • Able to manage projects and deadlines across a variety of teams and stakeholders • Experience working in marketing technology or enterprise SaaS spaces (preferred) • Proficiency with Zendesk and Notion (preferred) • Able to develop informative material in a variety of formats, including graphics, animations, and videos (preferred) • Experience not only on the documentation side of a product, but also on interface copy (preferred) • Experience using analytics tools to measure content performance (preferred)

Benefits

• Stock options and other incentive pay may be provided as part of the compensation package. • Full range of medical, financial, and/or other benefits depending on the position ultimately offered.