Technical Account Manager

3 days ago

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mParticle

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Customer Data Management • Mobile Data Management • Customer Segmentation • Multiscreen Identity Resolution • Third-Party Data Enrichment

201 - 500

Description

• Directly work with clients, owning technical projects and account relationships. • Ensure clients successfully adopt and leverage the mParticle platform. • Collaborate across product, engineering, sales, and client services functions. • Evangelize and support customers on data-driven use cases. • Travel approximately 25%.

Requirements

• 4-year undergraduate degree or equivalent professional experience. • 3-5 years of client-facing experience as a Technical Account Manager or in similar roles. • Familiarity with RESTful APIs. • Experience collaborating with business and technology stakeholders. • Excellent written and verbal communication skills. • Mobile marketing and technology experience, particularly with mobile SDKs and data integrations. • General knowledge of various digital marketing tools. • General knowledge of data-driven marketing practices. • Nice to have experience in machine learning, cloud architecture, serverless functions, streaming data, SQL/Analytics. • Spanish speaking is a plus.

Benefits

• Comprehensive health care coverage including medical, dental, and vision fully covered for employees enrolled in our baseline plan. • Adaptable work setting with flexible time off, 11 paid company holidays, and quarterly mental health reboot days. • Stock options for individuals to participate in mParticle’s success. • 100% fully paid parental leave for all employees (12 weeks for the birth-parent, 6 weeks for the non-birth parent). • Learning & Development yearly allowance for ongoing learning opportunities. • Remote work allowance to ensure a successful setup.