Automotive Auditor

2 days ago

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Logo of MSX International

MSX International

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

automotive industry • sales distribution • warranry management • customer engagement • technical publications

5001 - 10000 employees

🤝 B2B

📋 Description

• Uitvoeren audits conform de opgegeven richtlijnen en met objectieve benadering • Uren registratie / verantwoording verwerking in MSX systeem • Actieve bijdragen tijdens meetings (met klant en intern) • Bijdragen leveren aan continue verbeteren • Analyse van historische prestaties van dealers. • Handmatige beoordelingen van vooraf geselecteerde claims en ondersteunende documentatie. • Beoordeling van service, - verkoop, - en of onderdelenprocessen. • Adviseren van dealers op welke manier te voldoen aan productie-eisen. • Ondersteuning van dealerpersoneel bij de implementatie van nieuwe en/of herziene processen zoals vereist door dealers. • Stelt gedetailleerde beoordelingsrapporten op, incluis de gebieden van procesinefficiënties, verbeteringen, opleidingsvereisten, enz. • Bereidt specifieke actieplannen voor. • Presenteert resultaten aan het senior management van de dealer, inclusief de ‘dealer principal’.

🎯 Requirements

• Ervaring met ISO 9001 & 14001 • Nederlands en Engelse taalkennis PRE voor Frans en Duits • Kennis van Automotive sector (is pre)/Technische kennis • Communicatief vaardig • Secuur en gestuctureerd • Goede kennis van MS Office (Word, Excel, PowerPoint)

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