Enterprise Design Manager

March 22

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

💵 $115.7k - $192.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🎨 Product Designer (UI/UX)

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M&T Bank

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M&T Bank is a full-service financial institution offering a variety of banking products and services to individuals, businesses, and commercial clients. It ranks #1 in Customer Satisfaction with Mobile Banking Apps among regional banks, providing options such as personal and business checking accounts, savings accounts, mortgages, lines of credit, and investment services. With a strong commitment to community involvement and customer service, M&T Bank focuses on helping clients achieve their financial goals through tailored solutions and innovative digital banking services.

10,000+ employees

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Drive the creation of innovative, user-centered experiences across digital products, ensuring cohesive end-to-end experiences • Collaborate with Business Product Management stakeholders to evolve Digital Products to help achieve their Businesses Objectives and Key Results. • Create and maintain Product Experience Visions and Roadmaps, clearly communicating the trajectory of our products. • Plan product-level discovery and concept design exercises that influence detailed feature design and development. • Conduct Platform and Capability-level system site maps across departments, defining product-level feasibility requirements. • Evolve program operating models, ensuring program leadership matures when and where design participates in Product Design and Development process. • Demonstrate thought-leadership to envision a desired end-state that meets business goals and end user needs/expectations. • Utilize user-centered design methods throughout the product development lifecycle to define deliverables and bring the experience to life. • Partner with developers to ensure awareness of successful user experience standards and industry best practices. • Explore multiple user-centered design concepts through feedback to continually improve customer experience. • Mentor Product Designers and Product Design Leads and build knowledge of design thinking among product teams and senior leadership. • Build, lead, mentor, and potentially manage a team across product spaces; define product spaces with cross-functional leads. • Lead cross-functional teams in design workshops, sprints, and related planning sessions using design thinking methodologies. • Identify opportunities to leverage resources and ensure a cohesive end-to-end experience. • Develop practices that drive increased value and appreciation of design internally and externally. • Influence design-related decision making at any level of the organization.

🎯 Requirements

• Bachelor's degree in UX Design, Human Computer Interaction, Industrial Design, or similar, and a minimum of 7 years relevant experience or in lieu of a degree, a minimum of 11 years education and/or relevant/product design work experience. • Proven expertise in Product Design/Human-Centered Design • Hands-on experience designing for a variety of digital touchpoints and non-digital channels and supporting the delivery of those designs • Experience managing programs and establishing a future-state vision • Project and people management skills; experience functioning as a project leader as well as an individual contributor • Strong communication and presentation skills; experience creating and presenting artifacts to communicate to a diverse group of stakeholders, including senior management. • Strong ability to mentor and educate others on the value and principles of good experience design • Team player who is comfortable navigating ambiguity within a self-directed culture • Ability to establish strong working relationships with colleagues, clients, and key stakeholders • Proficiency in industry best practices for desktop, mobile and web applications • Experience with accessibility standards, cross-platform issues, mobile user interfaces and systems-thinking • Extensive experience with design and prototyping tools, such as Miro and Figma • Experience with design systems

🏖️ Benefits

• competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year