Customer Success Associate
5 days ago
Description
• Customer Success Associate role at Lumin delivering exceptional service. • Join a dynamic and forward-thinking organization.
Requirements
• Minimum of two years of college education. • Preferred experience in call centers or related customer service roles. • At least five years of cumulative work experience in any professional capacity. • Exceptional proficiency in both written and verbal English communication. • Demonstrated aptitude for active listening and strong comprehension skills. • Technically inclined with a background in handling technical issues. • A neutral accent is acceptable, while proficiency in Australian or UK accents is advantageous. • Possesses a keen eye for detail, exhibits strong organizational skills, remains focused under pressure, and adeptly manages multiple tasks simultaneously. • Lives in Baguio City or nearby towns.
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