My Mountain Mover
My Mountain Mover is a leader in providing virtual healthcare assistants to medical practices. They specialize in offering highly skilled, pre-trained virtual assistants for various healthcare roles including medical receptionists, medical billing assistants, virtual medical coders, and telehealth specialists. Their services are designed to help healthcare providers save up to 70% on employment costs by outsourcing tasks to virtual assistants while maintaining high standards of service, compliance, and efficiency. All their virtual assistants are rigorously tested and trained to ensure HIPAA compliance, safeguarding patient security and privacy. With a dedicated focus on customer care and retention, My Mountain Mover supports healthcare practices with personalized account management and IT support to ensure seamless integration of virtual assistants into their operations. Additionally, My Mountain Mover also caters to general business needs with virtual administrative support and executive assistant roles, enhancing productivity and operational capacity for businesses beyond healthcare.
Spanish Bilingual Virtual Assistant
March 19
My Mountain Mover
My Mountain Mover is a leader in providing virtual healthcare assistants to medical practices. They specialize in offering highly skilled, pre-trained virtual assistants for various healthcare roles including medical receptionists, medical billing assistants, virtual medical coders, and telehealth specialists. Their services are designed to help healthcare providers save up to 70% on employment costs by outsourcing tasks to virtual assistants while maintaining high standards of service, compliance, and efficiency. All their virtual assistants are rigorously tested and trained to ensure HIPAA compliance, safeguarding patient security and privacy. With a dedicated focus on customer care and retention, My Mountain Mover supports healthcare practices with personalized account management and IT support to ensure seamless integration of virtual assistants into their operations. Additionally, My Mountain Mover also caters to general business needs with virtual administrative support and executive assistant roles, enhancing productivity and operational capacity for businesses beyond healthcare.
📋 Description
• This opportunity is for full-timers only who are willing to work during US hours. • The ideal candidate should have fluency and comprehension in the English and Spanish languages and possess a great personality and professionalism to provide the utmost customer service to patients and providers alike through emails and calls. • This candidate should have the initiative to take on responsibilities not just within the tasks provided and is willing to go above to resolve any challenges along the way. • Tasks include answering inquiries coming from calls, Insurance Verification, checking eligibility before appointment, scheduling appointments, and prior authorization.
🎯 Requirements
• MUST BE A PHILIPPINE RESIDENT (for foreigners, must be a naturalized or dual citizen) • Medical background is a PLUS • Fluency in the English and Spanish languages both written and Verbal • Can provide great customer service even with challenging patients/providers • Detail Oriented • Tech Savvy • Must have own equipment/tools PC/Laptop - minimum of i3 / Ryzen 3 processor and at least 8GB RAM • Main Internet Service Provider - must be a wired connection with at least 25mbps internet speed • Backup Internet Service Provider - can either be a wired connection or a wireless connection (modem broadband or pocket wifi) with at least 10mbps for both upload and download speed
🏖️ Benefits
• FREE HMO for the VA and 1 qualified dependent • Permanent and Full-time WFH • PTOs (Sick leaves, Vacation Leaves, Paternity/Maternity leaves, Bereavement Leaves) • Client initiative Incentives
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