Community Manager, Nigeria
May 8
Description
• The Growth department’s mission is to drive new users to the NALA app and bring savings and convenience to the diaspora community who have not found NALA yet! As a part of the Community Team, you will be on the front line with our customers, sharing the story of NALA and listening to their experiences with international remittance. In this role, your ability to connect deeply with customers in person and on WhatsApp will be critical to build trust and rapport with our clients. You will need to be a skilled communicator and a confident storyteller when meeting clients for the first time, but also a patient listener when they experience issues. Internally, your mission is also to summarize issues experienced by customers and feed this back to the product team to continuously improve our product.
Requirements
• Prior field sales/marketing experience - field sales, marketing activations, product launch with record of meeting quotas • Street smart with strong people network - knowledge of territory and a community influencer with pre-existing relationships within target African immigrant community • Self starter with self-motivated energy - Ability to identify and solve problems with a variety of changing variables • Excellent organizational, interpersonal, and communication skills including persuasive selling, negotiation and objection handling skills
Benefits
• None specified
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