Client Services Manager

February 14

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Logo of nimble solutions

nimble solutions

nimble solutions is a company focused on innovative online solutions, offering services related to payment processing, account management, and invoicing. It leverages web-based technologies to provide efficient and user-friendly platforms for managing financial transactions and accounts. The company aims to simplify complex billing and payment processes for businesses.

Ambulatory Surgery Centers β€’ Complete Revenue Cycle Outsourcing β€’ Coding β€’ Billing β€’ Revenue Cycle Management

πŸ“‹ Description

β€’ Serve as the primary point of contact for assigned clients and promptly responds to all client inquiries β€’ Engage in regular client interaction via e-mail, conference calls and in-person visits to ensure customer satisfaction β€’ Interface with assigned client service staff to ensure the appropriate preparation, analysis and presentation of all client deliverables ensuring their accuracy and overall quality β€’ Proactively identifies potential problems with client performance before they occur and develops and implements a plan to eliminate future occurrences β€’ Ensures that all appropriate resources are available and utilized effectively to maximize account performance β€’ Monitors, evaluates and reports on billing effectiveness/cash flow and makes recommendations to increase productivity and profitability β€’ Remains current on payment trends and coding and payer requirement changes. Acts upon variances to explain, correct or enact desired process improvements β€’ Generates client standard and ad hoc reports to clients, including commentary on the value nimble provides the client

🎯 Requirements

β€’ Solid background in all aspects of physician revenue cycle management, including at least two years in accounts receivable, coding or payer contracting β€’ ASC billing experience preferred β€’ Proficient knowledge of third-party billing and claims processing procedures, including a solid understanding of the current regulatory environment β€’ Experience using Practice Management and EMR systems as it relates to production and client reporting. β€’ Strong analytical and critical thinking skills β€’ Strong communication skills; verbal and written β€’ Ability to work with a high degree of independence; must be proactive β€’ Proven client relationship skills; must be able to work effectively with physicians and senior management

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