Program Manager I

October 3

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NCR Corporation

WebsiteLinkedInAll Job Openings

Enterprise technology for the banking, retail and hospitality industries.

10,000+

💰 $820M Post-IPO Equity on 2015-11

Description

• The Program Manager (PM) is part of the Client Services (CS) team. • The PM manages customer projects/programs and drives the operational relationship with the customer. • This may include taking ownership of operational items and roadblocks the customer has navigating our internal NCR Voyix departments. • The PM will be engaged throughout the customer lifecycle. • The ideal PM candidate can partner with cross-functional members of the NCR Voyix community including Client Services, Sales, Operations, Product Development, Customer Support, Legal, and Finance teams. • The PM may be asked to handle a myriad of questions / situations that arise and knowing who to engage and when in order to ensure our customer success is key.

Requirements

• Bachelor’s Degree or equivalent work experience • Minimum 8 years project/program management experience • Minimum 2 years account management or consulting experience • Financial Industry experience is a plus. • Proven project management skills • High level of proficiency in Microsoft 365, Microsoft Project or comparable collaboration tools • Advanced computer skills and ability to quickly learn proprietary applications and emerging technology. • Highly motivated individual with the ability to learn quickly and work with a variety of individuals in both team and self-directed environments. • Effective communication skills, both written and verbal • Detail oriented with ability to identify potential issues, recommend and implement resolution plans. • Ability to multi-task; high energy; strong sense of ownership; strong sense of urgency; ability to improvise; good problem-solving skills; ability to respond in a crisis; ability to rally a team; proven leadership skills. • High degree of organization and attention to detail.