September 16
• Lead the deployment of NCR’s remote service management (RSM) and Managed Services systems, processes, and training programs. • Oversee and coordinate multiple projects from Concept Phase through Deployment. • Assume full accountability for overall success of a project through deployment. • Identify customer requirements and resource requirements. • Develop and be accountable for the overall project plan by integrating sub-project plans. • Monitor and control project, manage key decision points in project plan.
• 4 year Degree in computer science/engineering, project management, business or other related degree or 16 + years’ experience • A minimum of 5 years of related experience in project management or multiple IT roles • PMP and ITIL proven execution on multiple concurrent projects • Ability to virtually manage internal organizations to achieve tight schedules • Strong oral and written communication skills, including email proficiency (i.e., Exchange) and MS Project, MS Excel, and MS Access competency. • Teamwork skills, appropriate to all levels of the organization • Proven direct experience working with customers • Financial technology (hardware and software) experience a plus
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