Nearsure
Nearsure is a company specialized in digital transformation, focusing on GenAI business transformation, low code journey development, and enterprise platform optimization. They offer custom software development, product and software development, and customer experience solutions. Nearsure is known for its staff augmentation and scale augment services, delivering excellence through their technical expertise and regional talent hubs in Latin America. They have partnerships with industry leaders like Microsoft, Adobe, Salesforce, and ServiceNow, ensuring early access to new platform features. Their studios model fosters innovation and business strategy, supporting over 500 projects completed for Fortune 500, tech unicorns, enterprises, and mid-market companies. Nearsure prioritizes long-term client relationships and is focused on providing high client ROI and talent retention.
Nearshore staffing • Software development • Node.js • Mobile • Frontend Web Development
ServiceNow Architect
5 days ago
Nearsure
Nearsure is a company specialized in digital transformation, focusing on GenAI business transformation, low code journey development, and enterprise platform optimization. They offer custom software development, product and software development, and customer experience solutions. Nearsure is known for its staff augmentation and scale augment services, delivering excellence through their technical expertise and regional talent hubs in Latin America. They have partnerships with industry leaders like Microsoft, Adobe, Salesforce, and ServiceNow, ensuring early access to new platform features. Their studios model fosters innovation and business strategy, supporting over 500 projects completed for Fortune 500, tech unicorns, enterprises, and mid-market companies. Nearsure prioritizes long-term client relationships and is focused on providing high client ROI and talent retention.
Nearshore staffing • Software development • Node.js • Mobile • Frontend Web Development
📋 Description
• Lead our ServiceNow platform’s design, development, and continuous improvement. • Own design of the organization’s strategic ServiceNow platform. • Lead architecture and enhancement across enterprise projects, ensuring technical integrity and governance. • Coordinate development, maintain platform plans/policies, and drive cost transparency and value tracking. • Stay current on ServiceNow products and technologies. • Support the full lifecycle of the Service Desk (ServiceNow) app with business, IT, and vendors. • Perform daily platform support, ticket handling, troubleshooting, RCA. • Ensure standards, SLAs, and escalation as needed. • Report, dashboards, and health checks. • Administrate and configure all platform components (CMS, workflows, UI, ACLs, catalog items, etc.). • Manage integrations with third-party systems. • Participate in meetings to identify platform use cases. • Requirements gathering, solution design, QA, and release management. • Work closely with internal/external clients and handle ongoing updates/config changes.
🎯 Requirements
• Bachelor’s Degree in Computer Science, Engineering, or a related field • 10+ Years of experience working in business software implementations. • 3+ Years of experience Managing and designing ServiceNow Projects. • 3+ Years of experience working with agile project methodologies. • 2+ Years of experience working with JavaScript, and HTML. • ServiceNow - Certified System Administrator (CSA). • Advanced English Level is required for this role as you will work with US clients.
🏖️ Benefits
• Competitive USD salary • 100% remote work • Paid time off • National Holidays celebrated • Sick leave • Refundable Annual Credit • Team-building activities • Birthday day off
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