Housing Implementation Consultant - Repairs or Assets

September 18, 2024

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NEC Software Solutions

NEC Software Solutions is a company that provides software and digital services with a focus on government, healthcare, housing, and public safety sectors. They offer solutions such as business processing, digital mailroom, document management, and cloud hosting. Their services are designed to be user-centered and are aimed at making a difference in public service technology by bringing in a human touch to support organizations both in the UK and worldwide. NEC Software Solutions is committed to driving innovation and providing services that address changing needs to create stronger communities.

πŸ“‹ Description

β€’ Offer expert guidance in implementing NEC Housing systems, with a focus on how the system is configured and built. β€’ Provide excellent advice to current customers using NEC Housing. β€’ Ensure that when we give advice or training, our customers are happy and give positive feedback consistently. β€’ Ensure that our customers are satisfied with our product and promptly communicate any issues to our internal teams. β€’ Create and maintain training courses and solution design manuals for both customers and internal teams. β€’ Stay up-to-date with the latest developments in all aspects of Social Housing Management. β€’ Be flexible and available for travel throughout the UK to visit both customer and company sites when required.

🎯 Requirements

β€’ In-depth expertise in Repairs and/or Assets using NEC Housing β€’ Demonstrated expertise in implementing Housing systems, with a strong focus on system configuration and build. β€’ Proven track record of providing high-quality consultancy services to customers (including Local Authority Housing, ALMOs or Housing Associations. β€’ Ability to consistently achieve positive customer feedback through effective delivery of consultancy and training services. β€’ Proficiency in creating and maintaining training materials, including courses and solution design manuals for customers β€’ Proficiency in handling multiple parallel projects. β€’ Experience in creating, configuring, and implementing wider NEC Housing system modules (Desirable). β€’ Working knowledge of Unix and/or SQL (Desirable).

πŸ–οΈ Benefits

β€’ Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) β€’ 25 days paid holiday with the option to buy/sell (FTE) β€’ 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) β€’ A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% β€’ A selection of flexible benefits to suit your individual needs β€’ All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

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