Customer Support Specialist, German-speaking

September 24

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Neo Group

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501 - 1000

Description

• Responsible for providing exceptional service and support to customers. • Engage with customers and respond swiftly to inquiries. • Handle complaints and resolve challenges positively. • Maintain precise records of customer interactions. • Spot opportunities for process enhancements to drive improvements.

Requirements

• Previous experience in customer support or a similar role. • Excellent communication skills, both written and verbal in German and English. • Patient, empathetic, and customer-focused mindset. • Strong problem-solving and conflict resolution skills. • Ability to multitask and work efficiently in a fast-paced environment.

Benefits

• Join us on an exciting journey to shape and revolutionize a new brand in the market. • Experience an international work environment with a passionate, motivated and professional team. • Opportunity to be part of a vibrant community with over 40 nationalities across 8 global locations.