Infrastructure Engineer

March 27

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NetEase Games

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NetEase Games is the online games division of NetEase, Inc. , a leading global developer and publisher of video game IP across various genres and platforms. It develops and publishes popular games like Knives Out, Harry Potter: Magic Awakened, and Naraka: Bladepoint. NetEase Games collaborates with major entertainment companies like Warner Bros and Mojang AB. The company supports multiple innovative global studios located in Canada, Europe, Japan, and the United States, focusing on creating engaging gaming experiences for players worldwide.

Computer Games • Interactive Media • Pan-entertainment

10,000+ employees

Founded 1997

🎮 Gaming

📋 Description

• As a key team member in our Canada IT crew, the Infrastructure Engineer will build and maintain the digital backbone that keeps our game studios and teams connected. • You'll be the mastermind behind our network infrastructure, making sure our developers and staff have the fast, reliable connections they need to create amazing games without technical hiccups slowing them down. • Design and maintain robust network architectures that support game development, testing, and operational efficiencies. • Configure and optimize network equipment including routers, switches, firewalls, and load balancers to ensure minimal latency. • Implement and manage network security measures to protect game assets and data from threats and vulnerabilities. • Monitor network performance and troubleshoot complex network issues to minimize downtime and disruption to our teams. • Maintain existing on-premise and cloud servers. • Collaborate with game development teams to address network-related challenges. • Establish and maintain network documentation, diagrams, and standard operating procedures. • Perform capacity planning and bandwidth management to ensure optimal network performance for development and office environments. • Implement disaster recovery protocols and redundancy systems to ensure business continuity. • Research and evaluate emerging network technologies. • Provide technical guidance on network-related tasks or projects. • Coordinate with third-party service providers where applicable.

🎯 Requirements

• 3+ years of proven experience in network engineering, preferably in gaming or high-traffic digital environments. • Proficient in configuring and managing enterprise-grade network equipment (Cisco, Fortigate, etc.) • Strong understanding of network protocols (TCP/IP, UDP, DNS, DHCP, HTTP/S) • Experience with firewalls, VPNs, and network security best practices • Knowledge of load balancing technologies and content delivery networks (CDNs) • Strong troubleshooting skills and ability to resolve complex network issues • Effective communication and organizational skills • Strong analytical and problem-solving abilities • Proficiency in French, English and Chinese (preferred)

🏖️ Benefits

• None