Senior UX Researcher
2 days ago
Description
• Join Netguru Talent Marketplace, a proven partner for tech-minded freelancers and experts. • Work the way you like, on your terms, with no strings attached. • At Netguru, we're all about helping innovators and entrepreneurs shape the world through beautiful software. • With employees from 15+ different countries, we've worked with over 800 clients from more than 50 countries. • As a Certified B Corporation®, we're dedicated to creating an inclusive environment for all, and we take our commitment to sustainability seriously. • Joining Netguru as a Senior UX Researcher means: • Planning user research to gain an understanding of users’ behaviour and needs. • Collect and work with qualitative and quantitative data. • Running tests, creating surveys, using research methods and collecting user feedback for our existing and future projects. • Taking care of recruiting people for user research and testing. • Creating personas, understanding target groups, doing competitive analysis. • Producing and delivering self-explanatory reports and other documentation that can be used to build functional products by our Product Design and Development teams. • Provide counselling to our clients in terms of research that will provide the most meaningful insights. • Cooperate with the Business Development team, Product Designers, Quality Assurance Specialists. • Build the team and the research competences. • Educate other designers on methods and importance of UX Research. • Improving our internal workflow and methods.
Requirements
• 4+ years of experience conducting UX research. • Experience in various research methodologies and well as the knowledge when to apply them. • Ability to provide Case Studies or similar documentation that demonstrates that you helped clients in setting up research plans and strategies. • Prior experience in conducting usability testing. • Hands-on experience with competitor analysis. • Done expert reviews. • Ability to go through the whole user testing process - from recruiting participants to creating a report with findings and recommendations. • Ability to help clients with identifying and prioritizing research questions based on data, designs and business goals. • Ability to collect and interpret user feedback, as well as analytical data from such tools as Google Analytics, Hotjar and more. • Understanding of how to use qualitative data, knowing the importance of combining different methods. • Good command of written and spoken English (at least C1+). • Nice to have: • Solid visual design skills (with ability to create engaging presentations to show your research results and ideas). • Ability to determine and prioritise key activities needed to launch an MVP or next iteration of the product. • Good knowledge of design workshop methodologies that includes generating ideas of solutions, mockups, user flows and diagrams on the fly. • Good command of design tools like Adobe Suite or Sketch, and prototyping tools (we use Sketch+InVision).
Benefits
• Access to the WorkSmile platform, offering benefits adapted to your preferences. • Discounts on Apple products. • One-time PLN 1000 home-office bonus for B2B contractors, and PLN 175 monthly lump sum (ryczałt) for remote employees. • Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.
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