Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
artificial intelligence • consumer engagement • personalization • messaging • SaaS
March 12
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
artificial intelligence • consumer engagement • personalization • messaging • SaaS
•At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. •Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. This would allow you to work with top-tier clients at the senior level and build your network. •Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT), you will become a part of an elite group of visionaries who are defining the future of AI for customer experience. •We are building a dynamic, fast growing team that values innovation, creativity, and hard work. You will have the chance to significantly impact the company’s success while developing your skills and career in AI. •Want to become a key part of the Generative AI revolution? We should talk. •We are looking for a Prompt Engineer to craft, optimize, evaluate, and benchmark prompts for enhanced AI performance at Netomi. This role requires expertise in NLP, AI behavior, and customer-specific business rules. You will collaborate with the Customer Success team and data scientists to develop customized, effective AI solutions.
•Bachelor’s or Master’s degree in Computer Science, Data Science, Linguistics, or a related field. •Strong understanding of natural language processing (NLP) and machine learning principles. •Experience with AI prompt engineering, including writing, optimizing, and evaluating prompts. •Proficiency in programming languages such as Python. •Familiarity with AI frameworks and libraries (e.g., TensorFlow, PyTorch, Hugging Face). •Excellent analytical and problem-solving skills. •Strong written and verbal communication skills. •Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
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