Netomi
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
artificial intelligence • consumer engagement • personalization • messaging • SaaS
SDE III - Backend
March 7
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Netomi
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
artificial intelligence • consumer engagement • personalization • messaging • SaaS
📋 Description
• At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. • Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. • Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg (co-founder of DreamWorks) and Greg Brockman (co-founder & President of OpenAI/ChatGPT). • Join a dynamic, fast growing team that values innovation, creativity, and hard work. • Become a key part of the Generative AI revolution! • As an SDE III - Backend, you will be designing, developing, and optimizing high-performance backend systems.
🎯 Requirements
• 5+ years of backend development experience in a product-based company (SaaS experience is a plus) • Strong expertise in Java and Spring Boot frameworks. • Experience with Relational Databases (RDS, MySQL, PostgreSQL, or similar). • Hands-on experience with Kafka/RabbitMQ for event-driven architecture. • Proficiency in Redis or Memcached for caching and performance optimization. • Solid understanding of distributed systems and microservices architecture. • Familiarity with Service-Oriented Architecture (SOA) and Domain-Driven Design (DDD) (a plus). • Experience working in a startup for at least two years and handling complex system architectures. • Strong problem-solving skills and the ability to work independently in a fast-moving environment.
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