Netomi
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
artificial intelligence • consumer engagement • personalization • messaging • SaaS
Senior Implementation Consultant
March 13
Netomi
Netomi is a company that specializes in providing AI-powered customer experience solutions. Their platform, known as Agentic OS, is designed for enterprise-scale customer service and integrates seamlessly with existing business systems. Netomi's solutions leverage generative AI and large language models to automate over 80% of customer inquiries, enhance customer satisfaction, and reduce support costs. Netomi is trusted by global brands across various industries, offering secure, proactive, and predictive customer care through omnichannel support, including email, chat, messaging, SMS, social media, search, and voice. The company ensures compliance with stringent security standards and data protection regulations.
artificial intelligence • consumer engagement • personalization • messaging • SaaS
📋 Description
• At Netomi AI, we are on a mission to create artificial intelligence that builds customer love for the world’s largest global brands. • Some of the largest brands are already using Netomi AI’s platform to solve mission-critical problems. • Backed by the world’s leading investors such as Y-Combinator, Index Ventures, Jeffrey Katzenberg and Greg Brockman, you will become a part of an elite group of visionaries. • We are building a dynamic, fast growing team that values innovation, creativity, and hard work. • You will have the chance to significantly impact the company’s success while developing your skills and career in AI.
🎯 Requirements
• Experience in delivering SaaS customer solutions and an obsession for exceeding expectations • Experience working and collaborating with Engineering and Product teams, to provide ongoing feedback on how a product is being used and how it can be improved. • 8-10 years of professional services or technology consulting experience, with a passion for implementing technology. • 5-6 years of relevant experience in implementation • Proven expertise in the AI industry is a prerequisite for this role. • Excellent communicator with a proven track record of helping enterprise customers meet their business objectives through effective application of technology. • Excellent verbal and written communication skills • Experience working and collaborating with other departments in the company to ensure customer satisfaction and resolve issues in a timely fashion • Reliable and resilient team player who can adjust to new challenges to deliver on your commitments in a fast-paced environment.
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