IT Strategy β’ Data & AI β’ Cloud Infrastructure β’ IT Service Management β’ Application Development
November 8
πΊπΈ United States β Remote
β° Full Time
π’ Junior
π§ Analyst
π«π¨βπ No degree required
IT Strategy β’ Data & AI β’ Cloud Infrastructure β’ IT Service Management β’ Application Development
β’ Provide timely and accurate tier one technical support β’ Document incidents and requests accurately into the ITSM system β’ Monitor and enforce system security guidelines for all clients β’ Create user accounts and access rights for clients when applicable β’ Proactively support and maintain effective user relationships β’ Utilize the Knowledge Base to resolve incidents and requests β’ Manage the incident process for open incidents β’ Absorb feedback from management and participate in team projects
β’ Must be physically based within the United States β’ College degree, technical school, or equivalent experience preferred β’ Excellent oral, organizational and written communication skills β’ Minimum 1-3 years experience in a Help Desk/Service Desk or other IT role β’ Experience with using and troubleshooting Outlook/O365 and Office applications within a network environment β’ Basic knowledge of PC's, operating systems, applications, networks and hardware concepts β’ Good analytical and problem solving skills β’ Diagnosis skills of technical issues β’ Ability to multi-task and adapt to changes quickly β’ Self-motivated
β’ Competitive compensation package β’ Comprehensive group benefits β’ Flexibility and time off when needed β’ Casual work environment β’ Some travel required
Apply NowNovember 7
Develops and configures Epic applications for Sutter Health.
πΊπΈ United States β Remote
π΅ $44 - $66 / hour
π° Grant on 2016-11
β° Full Time
π’ Junior
π§ Analyst
π¦ H1B Visa Sponsor
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