Salesforce Solution Architect - Field Service

April 12

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Artificial Intelligence • Machine Learning • Predictive Analytics • Digital Channels • Salesforce Einstein

201 - 500

Description

• Facilitate business process reviews to identify customer requirements and processes • Translate customer requirements into Salesforce design, leveraging best practices • Configure Salesforce Field Service Cloud solutions • Develop technical requirements and specifications for customers • Drive best practice UX design into solution delivery • Oversee successful completion of assigned projects • Partner with Artificial Intelligence team to create innovative Salesforce solutions

Requirements

• 3+ years project experience in technical consulting and project management • 2+ years of project delivery experience with Salesforce • Ability to document requirements for technical resources • Experience leading Enterprise Service Cloud projects • Experience owning end-to-end Software/Systems Development Lifecycle • Deep understanding of Salesforce administration • Expert-level experience in designing Service Cloud solutions • One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder)

Benefits

• Remote & In-Person work environments • Anticipated travel commitment of up to 25% • Flexibility in work hours • Opportunity for collaboration and feedback from executive team • Emphasis on work-life balance and trust in employees