NeuraFlash
NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.
Artificial Intelligence • Machine Learning • Predictive Analytics • Digital Channels • Salesforce Einstein
Salesforce Solution Architect - Field Service
April 12, 2024
NeuraFlash
NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.
Artificial Intelligence • Machine Learning • Predictive Analytics • Digital Channels • Salesforce Einstein
Description
• Facilitate business process reviews to identify customer requirements and processes • Translate customer requirements into Salesforce design, leveraging best practices • Configure Salesforce Field Service Cloud solutions • Develop technical requirements and specifications for customers • Drive best practice UX design into solution delivery • Oversee successful completion of assigned projects • Partner with Artificial Intelligence team to create innovative Salesforce solutions
Requirements
• 3+ years project experience in technical consulting and project management • 2+ years of project delivery experience with Salesforce • Ability to document requirements for technical resources • Experience leading Enterprise Service Cloud projects • Experience owning end-to-end Software/Systems Development Lifecycle • Deep understanding of Salesforce administration • Expert-level experience in designing Service Cloud solutions • One or more current Salesforce certifications (Admin/Advanced Admin, Sales/Service Cloud/CPQ/Field Service, Platform Developer 1 or 2, App Builder)
Benefits
• Remote & In-Person work environments • Anticipated travel commitment of up to 25% • Flexibility in work hours • Opportunity for collaboration and feedback from executive team • Emphasis on work-life balance and trust in employees
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