Online Marketing Account Manager

November 19

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Logo of Newfold Digital

Newfold Digital

websites β€’ domains β€’ hosting β€’ online marketing β€’ SEO

1001 - 5000 employees

Founded 2021

🌐 Web 3

πŸ›οΈ eCommerce

☁️ SaaS

πŸ’° Venture Round on 2021-01

Description

β€’ Establishes self with online marketing expertise. β€’ Acts as the point of contact for customers. β€’ Builds strong customer relationships. β€’ Analyzes online marketing campaign performance. β€’ Communicates strategies and performance data. β€’ Resolves customer issues effectively. β€’ Recommends upsell and cross-sell product suggestions. β€’ Mentors and trains other team members.

Requirements

β€’ Excellent verbal and written communication. β€’ Must demonstrate at least 2 years in professional role(s). β€’ Experience working and interacting with customers. β€’ Self-motivated with effective decision-making skills. β€’ Proficient in MS Office Suite. β€’ Strong passion for customer service. β€’ Ability to handle escalations with minimal supervision. β€’ Shows accountability and personal organization.

Benefits

β€’ Work-life balance. β€’ Culture of diversity and inclusion. β€’ Learning and development opportunities. β€’ 20 + affinity groups for networking.

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