Bilingual Attorney
Yesterday
Description
• Join a mid-sized law firm focused on humanitarian-based immigration. • Provide product/services information and resolving problems with precision. • Handle high amounts of incoming calls and convert sales leads. • Build sustainable relationships of trust with customers through open discussion. • Manage complaints and follow up to secure resolution. • Ensure exceptional service standards and sustain high customer satisfaction.
Requirements
• Bilingual in English and Spanish (native-level Spanish) • Possess a four-year bachelor's degree and a three-year law degree from an accredited law school and be in good standing • Have previous experience and demonstrated success in sales • Some proven customer support experience or experience as a client service representative • Track record of not just reaching, but exceeding quota requirements • Strong phone administration skills and active listening capabilities • Experience with CRM systems and practices • Customer orientation and capacity to adapt/respond to different types of characters • Exceptional communication and presentation skills • Ability to multi-task, prioritize, and control time effectively
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