Bilingual Legal Assistant
6 hours ago
Description
• The Remote Bilingual Legal Assistant (Contract Position) provides product/services information and resolves client issues • They must be genuinely delighted to help customers, be tolerant, empathetic, and communicative • The goal is to ensure exceptional service standards and sustain high customer satisfaction
Requirements
• English fluency, able to read, write and speak with complete ease and near perfection • Shift days, hours and Phoenix, Arizona (USA) time zone: Monday to Friday - 8:00 AM to 5:00 PM (1 hour lunch) • Possess a four-year bachelor's degree and a three-year law degree from an accredited law school and be in good standing • Have previous experience and demonstrated success in sales • Some proven customer support experience or experience as a client service representative • Track record of not just reaching, but exceeding quota requirements • Strong phone administration skills and active listening capabilities • Customer orientation and capacity to adapt/respond to different types of characters • Exceptional communication and presentation skills • Ability to multi-task, prioritize, and control time effectively
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