ServiceNow Senior Software Engineer - FSO (US)

May 30

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We deliver meaningful experiences and extraordinary results with ServiceNow

Information Technology • Managed Services • Management Consulting • Professional Services • Consulting

501 - 1000

Description

• Service as the primary technical point of contact for projects, as the face of the development team to the customer • Collaborate with stakeholders to identify key functionality within custom ServiceNow instances • Experience configuring and implementing applications using ServiceNow FSO modules: Commercial & Servicing Lines for Insurance, Financial Services Data Model, Performance Analytics, Advanced Work Assignment, Visual Workflow & Automation • Experience with ServiceNow integrations with other SaaS and non-SaaS platforms using Integration Hub • Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders • Participate in user acceptance testing of the resulting maps, impact rules, and event management work • Promote your update sets and data across applicable SN environments • Remediate any production incidents that arise related to this scope • Align with existing SN technical lead for map/event work to ensure a consistent approach that does not break shared patterns • Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency

Requirements

• Experience in design, development, and implementation of ServiceNow solutions for FSO • Comprehension of and the ability to communicate and implement FSO solutions • Ability to develop interfaces for each user audience depending on custom application models or Service Portals • Experience developing integrated logic and functional components to interface with ServiceNow internal services and APIs (via REST) • Hands-on experience with JavaScript • Service-oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc.) • Understand Credential less and Credential-based Discovery • Install, configure, and integrate software products from ServiceNow FSO • Ability to prevent duplicate Cis with CI identifiers • Extend Horizontal Discovery with custom Infrastructure Patterns and Application Patterns • Knowledge and ability to configure, manage, and maintain MID servers • Proficient in working with the command-line console for Service Mapping • Ability to work with and migrate patterns between Environments for Service Mapping • Proficient in configuring Identification Rules for Service Mapping • Ability and knowledge in Discovery of multi-tier services including advanced pattern configuration for Service Mapping

Benefits

• Performance-based incentive plan • Health insurance • 401k contributions • Flexible (unlimited) paid time off policy • 10 paid holidays per year