ServiceNow Solution Architect - ITAM

4 days ago

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NewRocket

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Information Technology • Managed Services • Management Consulting • Professional Services • Consulting

501 - 1000

Description

• NewRocket is hiring a ServiceNow Solution Architect - ITAM for global client support. • Architect, design, and implement solutions on the ServiceNow platform. • Responsible for leading, coaching, and mentoring a team of Software Engineers. • Prepare and facilitate customer workshops to capture customer’s requirements. • Ensure team organization and communication are in-line with Delivery vision.

Requirements

• Strong knowledge ITAM modules including HAM and SAM • 8-12 years of experience in IT Services/ ServiceNow industry • Strong knowledge of architecture principles for cloud-based platforms • Strong written and verbal communication skills • Strong leadership capabilities • Effective facilitation, coaching and mentoring skills with ability to motivate a team • Strong problem-solving skills; ability to simplify complex situations • Ability to deliver high degree of customer satisfaction • Comfortable working in a matrixed organization • Comfortable working with ambiguity and change • Experience in supporting large client programs from an integration and support perspective

Benefits

• We value and celebrate diversity, believing that every employee matters and should be respected and heard. • We are proud to be an equal opportunity workplace and affirmative action employer.