Specialist II - IS, Linux, AWS DevOps

September 15

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NextGen Healthcare

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EHR • financial • and HIE solutions for hospitals • health systems • physician practices

1001 - 5000

💰 Venture Round on 2015-02

Description

• Provide engineering support to customers, support personnel, and field support staff on systems and product issues. • Collaborate with cross-functional team(s) to develop and enhance solutions. • Work with customers and company personnel to define technical problems, determine the solution and assist customer in implementing the fix. • Plan, design, and evaluate new and existing computer network systems and services • Troubleshoot network issues. • Install and upgrade network equipment and software. • Create and maintain documentation related to network configuration, network mapping, processes, and service records. • Execute requirements within service level agreements (SLAs) on infrastructure tasks to improve reliability, quality, security, and performance.

Requirements

• At least 2 years of hands on experience in Windows/Linux Server troubleshooting, • Active directory & SQL (basic query, jobs, backup/snapshot restore etc.,) • Strong experience in managing Windows/Linux server infrastructures and effectively troubleshoot performance issues, • Knowledge of: Network security concepts with application knowledge of various enterprise security point technologies, • Managed security services; application architecture design and principles; Public Cloud (AWS, Azure, GCP) services; • Computer systems and infrastructure; Windows and Linux Operating Systems; • Programming/scripting languages (PowerShell, Python, Java, etc.); • Inter-Application Communication (IAC)/Configuration Management Tools (terraform, puppet, etc.); • Computer networking solutions; Application Development Operations (DevOps); • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with advanced skill level in Excel. • Skill in: Working as member of a team; communicating effectively; establishing and maintaining effective working relationships; presentation with high degree of comfort speaking with large and small group audiences. • Ability to: Demonstrate strong analytical and problem-solving skills; multi-task projects and work independently in a fast-paced environment; demonstrate excellent organizational skills, with the ability to prioritize workload, meet deadlines, and multi-task while maintaining attention to detail.