Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
5001 - 10000
6 days ago
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
5001 - 10000
Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? • The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! • Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! • Job Summary: We are on the lookout for a dedicated and experienced Account Manager / Tax Specialist to join our dynamic team. You’ll be responsible for delivering exceptional services, managing client relationships, and providing valuable financial insights. • This role is the perfect blend of accounting, finance, operations, and tax. You’ll be a key player, ensuring our clients receive top-tier service while collaborating with our internal team on a variety of tasks.
Key Responsibilities: • Account Manager: • Tech Savvy: Know your way around: • QuickBooks Online • Xero • Bill.com • Gusto/ADP • Avalara • ChatGPT (Yes, we’re fancy like that) • Connection Tech (Zapier, Synder, SaaSANT) – a plus! • Mentorship: Manage and mentor junior staff, because we’re all about growth. • Client Relationships: Be the trusted advisor, the first line of offense (and sometimes defense) for our clients. You will be handling a small volume of clients with large aspirations. Your job is to ensure that every client is getting what they want out of our team ongoing. • Ongoing Operational Tasks: • Month-End Close Process • Bill Payment Approvals • Process Documentation and Improvement (Tech is your best friend) • Tax Prep & Review – Sales Tax, Payroll Taxes, Franchise and Annual: • Review business clients' returns to be filed • Communicate amounts and simplify the process for our clients • Conduct tax planning and research when needed • Stay updated with tax laws. • Zoho ERP: Use it to maintain best-in-class communication. • Tax Duties: • Prepare and review tax returns for individuals, partnerships, corporations. • Conduct tax planning and research to optimize client tax situations. • Maintain up-to-date knowledge of tax laws and regulations and ensure compliance for all clients. • Analyze and solve complex tax issues. • Provide excellent communication and interpersonal skills. • Stay organized and detail-oriented. • Be a self-starter with the ability to build a book of business in our fast-growing company. • Learn from experienced team members while being flexible to do what’s best for clients. • Want to be a partner or an owner one day? This is a good place to jump in on. • Tech Tools – know your way around: • UltraTax • Tallyfor • SurePrep • Tax Caddy • Any other tax software? Bring it on! • Preferred Qualifications: • Eager to learn and innovate. • Experience working with small businesses. • Familiarity with multi-state tax filings. • CPA or EA preferred. • 5+ years of experience. • Previous experience managing or mentoring junior staff. • Ability to work independently and as part of a team.
Core Perks and Benefits: • HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave Work Setup: • Work form home work set up for this role Onsite/Hybrid employee additional benefits: • Travel Subsidy Allowance • Free staff house accommodation (for those within a certain distance) • Free Shuttle service • Free Lunch • Free Uniform • Perfect attendance bonus Additional benefits/perks to all employees • Onboarding training • Performance-based salary increase • Discretionary incentives based on client or individual performance • Monthly employee engagement • Birthday Gift • Weekly treats • Christmas Hamper • Anniversary Gift • Opportunity to travel
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