NICE
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
US Auditor
February 6
NICE
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
📋 Description
• Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? • Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! • Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! • Leads teams of two to four associates, performing and overseeing audit engagements, and providing regular updates on audit engagement status to supervisors • Applies knowledge and understanding of governing principles of Governmental Accounting Standards (GASB); applying these principles to client transactions; and documenting and communicating an understanding and application of these principles • Identifies, analyzes, and discusses alternative GASB accounting principles for the client, when necessary, with the engagement supervisor • Conduct financial statement audits for government clients, ensure the accuracy and reliability of client financial information • Responsible for seeing that all engagements are complete and ready for supervisor review within the established time frame and budget • Acts as a change agent; sets an example by accepting change and proactively supporting change • Develop staff by serving as a mentor and delegating and training them to be successful in their careers • Provides constructive formal and informal feedback in a timely manner to all levels • Maintain continuing education requirements for Government Auditing Standards (GAS) • Additional duties as assigned
🎯 Requirements
• B.A./B.S. in Accounting • 3+ years of public accounting experience • Understanding of US GAAS and US GAAP • Experience with public sector entities and related organizations preferred • Single audit and Uniform Guidance experience preferred • Positive attitude that motivates others • Professionalism at all times • Solid interpersonal and communication skills • Managing multiple audit client engagements throughout the year
🏖️ Benefits
• HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave • Travel Subsidy Allowance (for onsite/hybrid employees) • Free staff house accommodation (for those within a certain distance) • Free Shuttle service • Free Lunch • Free Uniform • Perfect attendance bonus • Onboarding training • Performance-based salary increase • Discretionary incentives based on client or individual performance • Monthly employee engagement • Birthday Gift • Weekly treats • Christmas Hamper • Anniversary Gift • Opportunity to travel
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