Call Center Specialist - Bilingual Spanish/English
November 27
Description
• At Nielsen, we power better media futures by providing insights that drive client decisions. • This role involves conducting various basic calls to panelists and customers across the US. • Motivating homes to respond to calls while meeting strict guidelines for performance and quality.
Requirements
• 18+ years of age • Ability to work a dedicated shift that includes non-traditional hours as well as evenings and weekends • General computer and typing skills • Able to navigate in multiple systems • High School diploma/GED equivalency • Bilingual (English and Spanish) mandatory with Professional Working Proficiency in both • Preferred: prior experience in call center, sales, education, customer service, collections, or similar fast paced, performance based environment
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