Call Center Agent - Bilingual Spanish/English

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💰 Post-IPO Debt on 2023-02

Description

• Conduct various basic call types using a dialer to support scheduling • Grab the attention of homes and motivate them to respond to the call purpose • Maintain confidentiality of procedures, scripts, and respondent information • Meet Weekly, Monthly, Quarterly, and Annual performance expectations

Requirements

• 18+ years of age • Ability to work a dedicated shift that includes non-traditional hours as well as evenings and weekends • General computer and typing skills • Able to navigate in multiple systems • High School diploma/GED equivalency • Bilingual (English and Spanish) mandatory with Professional Working Proficiency in both • Preferred: prior experience in call center, sales, education, customer service, collections, or similar fast paced, performance based environment