IT Support Specialist

November 10, 2024

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Logo of Nityo Infotech

Nityo Infotech

Nityo Infotech is a rapidly growing global IT services and solutions company. The company's diverse portfolio and partnerships offer a selection of solutions including digital transformation platforms, cloud and infrastructure transformation, AI and ML chatbots, data analytics, tech skill assessments, and more. Nityo Infotech is a certified partner for major ERP systems like SAP, Oracle, and Salesforce. Additionally, they provide services in professional and managed services, mobility, emerging technologies and projects, data analytics, and several consulting services. The company aims to transform business intelligence and connect talents with opportunities globally through a range of solutions like cloud-based recruitment, GIS services, AI and ML banking solutions, conversational AI, and more.

Managed Services/Tech Outsourcing • Professional Services • Staff Augmentation • AI/ML based Chat Bots • Digital Lending Solutions

10,000+ employees

☁️ SaaS

📋 Description

• IT Application Support Specialist is responsible for investigating and troubleshooting application issues • Provide first level technical support for hardware and software • Troubleshoot and resolve mobile device issues • Perform functional testing and documentation for new solutions • Update & create knowledge base and work instruction documentation

🎯 Requirements

• Minimum of 1 to 3 years of application development support experience • Bachelor's Degree in computer science/information technology or related field or relative experience • Solid working knowledge of mobile OS platforms (iOS, Android) • Excellent verbal and written communication skills • Experience working in a team • Mobile Device Management and troubleshooting experience • Knowledge about the Application Development Lifecycle is a plus

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