IT Support Specialist

November 10

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Nityo Infotech

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Managed Services/Tech Outsourcing • Professional Services • Staff Augmentation • AI/ML based Chat Bots • Digital Lending Solutions

10,000+

Description

• IT Application Support Specialist is responsible for investigating and troubleshooting application issues • Provide first level technical support for hardware and software • Troubleshoot and resolve mobile device issues • Perform functional testing and documentation for new solutions • Update & create knowledge base and work instruction documentation

Requirements

• Minimum of 1 to 3 years of application development support experience • Bachelor's Degree in computer science/information technology or related field or relative experience • Solid working knowledge of mobile OS platforms (iOS, Android) • Excellent verbal and written communication skills • Experience working in a team • Mobile Device Management and troubleshooting experience • Knowledge about the Application Development Lifecycle is a plus