Revenue Operations Leader
October 29
Description
• Lead Revenue Operations Strategy: Develop and execute strategies to optimize pricing, track customer credits, and manage lead allocations to support revenue targets and operational efficiency. • Own Pricing Models: Design and manage data-driven pricing models that maximize profitability and ensure consistency across the marketplace. • Customer Credit Management: Build and manage robust processes for tracking and managing customer credit limits to minimize risk and maximize growth. • Data-Driven Decision Making: Leverage analytics and dashboards to provide actionable insights for sales, marketing, and product teams to drive operational improvements. • Program Management: Lead and oversee cross-functional programs aimed at improving revenue operations, ensuring timelines are met and goals achieved. • Optimize Lead Allocations: Manage the allocation of leads to ensure optimal use of resources and highest potential for conversion, working closely with Sales and Business Development teams. • Collaborate Across Teams: Partner with Sales, Finance, and Product teams to align operational priorities and ensure that systems and processes support business growth. • Talent Reviews: Manage and lead reviews of the revenue operations team, ensuring continuous improvement and identifying opportunities for upskilling and career progression. • Manage a Team: You will manage a direct report specializing in commercial analytics.
Requirements
• Bachelor's degree in Business, Operations, or a related field • 5+ years of experience in revenue operations or sales operations, ideally within a high-growth tech environment • Strong experience managing pricing models, customer credit processes, and lead allocation strategies • Proficiency in analytics tools (e.g., Tableau, Power BI) and CRM software (e.g., Salesforce, Hubspot) • Experience leading cross-functional teams and managing complex projects in fast-paced environments • Strong analytical and problem-solving skills with the ability to translate data into actionable insights • Excellent communication skills, with experience presenting to executive leadership • Experience in B2B marketplaces, e-commerce, or the jewelry/luxury goods industry (preferred) • Demonstrated ability to drive operational excellence in rapidly scaling environments (preferred) • Deep knowledge of financial models, pricing strategies, and revenue optimization (preferred) • Proven track record of leading process improvements that drive revenue growth (preferred)
Benefits
• Opportunity to shape the future of a rapidly scaling marketplace • Flexible, remote working arrangements • Competitive base salary and bonus structure • Generous holiday allowance • The chance to make a significant impact in a fast-paced, dynamic industry
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