Salesforce B2B - DTC Tech Lead

March 15

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Northern Trust

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Northern Trust is a trusted financial advisor known for its commitment to service, expertise, and integrity. The company provides financial services to a diverse range of clients including family offices, financial advisors, corporations, and nonprofits. With a focus on integrated trading solutions and insights into economic challenges, Northern Trust offers a comprehensive range of services tailored to the needs of various financial entities. It also emphasizes research and client engagement to help shape economies and optimize fund operations. Founded in 1889, Northern Trust continues to build on its reputation as a leader in the finance industry.

Asset Management • Corporate and Institutional Services • Wealth Management • Asset Servicing • Financial Technology

10,000+ employees

Founded 1889

💸 Finance

🏦 Banking

🏢 Enterprise

📋 Description

• Develop and customize Commerce solutions on the Salesforce platform, including implementing storefronts, customizing user interfaces, integrating with backend systems, and developing integrations with third-party systems (ERP, CRM and payment gateways). • Lead the design and implementation of scalable architecture for Salesforce projects, ensuring optimal performance and seamless user experience. • Collaborate closely with stakeholders to define project requirements, scope, objectives and estimates on development efforts, ensuring alignment with client expectations and business goals. • Author detailed technical specifications, monitor resource allocation, and manage project timelines effectively to deliver projects on schedule and within scope. • Establish and maintain a clear technical vision and strategy for Salesforce development projects, aligning with organizational goals and client requirements. • Support pre-sales activities by providing technical expertise in proposals, presentations, and client meetings, showcasing Northern’s capabilities and solutions. • Monitor industry Salesforce trends and competitor activities to identify opportunities for innovation and differentiation in digital solutions. • Lead the development, implementation, and optimization of web-based applications using HTML, CSS, JavaScript, Lightning Web Components, Apex, and related technologies. • Drive continuous improvement initiatives across development processes, tools, and methodologies to enhance efficiency and quality. • Conduct thorough technical feasibility assessments and contribute insights to project proposals and timelines. • Act as a key facilitator in Agile development processes, overseeing sprint planning, retrospectives, and daily stand-ups to foster team collaboration and project delivery excellence. • Provide strong technical leadership, conducting comprehensive code reviews, and ensuring adherence to coding standards and best practices for Commerce development on Salesforce. • Develop and maintain integrations with third-party systems, such as ERP, CRM, and payment gateways, to enable seamless data flow and transaction processing. • Troubleshooting and resolving issues reported by users or identified through testing, providing timely and effective solutions. • Create and maintain documentation for developed solutions, including technical specifications, architecture diagrams, and code documentation. • Maintain a high level of professionalism and integrity in all interactions, representing the development team and the organization positively.

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field. • Salesforce B2B Commerce accreditation is required. • Proficiency in Salesforce Commerce Cloud and Apex programming language. • Experience with Salesforce Lightning Platform / Lightning Web Components, and Apex. • Strong understanding of web technologies, such as HTML, CSS, JavaScript, and RESTful APIs. • Familiarity with agile development methodologies and tools, such as Jira and Git. • Understanding of eCommerce best practices, SEO, and performance optimization. • Proven experience in leading Salesforce eCommerce development projects and supporting pre-sales proposals. • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-function teams. • Strong analytical and problem-solving skills, with a keen attention to detail. • Ability to manage multiple priorities and work effectively in a fast-paced environment.

🏖️ Benefits

• Benefits Plans • HSA / QSEHRA • Employee Wellness & EAPs • Fitness Reimbursement and Vet Care Programs • RRSP Matching / 401K • Profit Sharing • Flexible work to promote work-life integration • Home office allowance • Referral bonus program, company social events, and more!