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IT Support Coordinator
August 17
Description
• NorthOne is looking for an IT Support Coordinator to join our team. • Work with our IT team to provide financial reporting excellence company-wide. • Manage application access, equipment inventory, and HR platform synchronization. • Create automations for common tasks and monitor device compliance. • Coordinate software installations and manage email groups across the company.
Requirements
• You have 1+ years of experience in a Support role or 2+ years of experience in a Technology role • You have experience resolving support tickets efficiently • You have experience reducing support requests through self-service portals or automations tools. • You have basic troubleshooting and repair skills for hardware and software issues • You have basic scripting knowledge (e.g., Bash, POSIX, Python) • You have a basic understanding of foundational security principles (e.g., Principle of Least Privilege, Defense in Depth) • You have experience working with email and mailing lists (e.g., Google Groups) • You have familiarity with identity and access management, Google Workspaces, and SSO, SAML, or SCIM • You are friendly, practical, and open to change • You are a strong communicator and collaborator, able to find practical solutions and work well with others
Benefits
• Family coverage of top-tier health/dental benefits: Get the right coverage for what matters most. • Remote-first work: You decide where you work. You can work from home, visit one of our in-person hubs, or work while you travel. • Professional development budget: Enjoy an annual budget to deepen your expertise • Unlimited paid time off: We measure success around outcomes, not hours worked. • Powerful gear: We’ll make sure you have the right tech to do your best work. • Market range for this role at NorthOne is $60,000 CAD
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