Novel
Novel is a company specializing in innovative technologies for the retail sector. Their solutions include wallet passes for Apple and Google, push notifications, and integrations with existing loyalty and referral programs. They provide an omnichannel experience that unifies online and in-store retail operations, aiming to enhance customer engagement and drive sales. Novel's technology streamlines communication with customers and integrates seamlessly with platforms like Shopify, Yotpo, and Smile. io, improving the overall customer retention and shopping experience.
Communications Lead
November 9, 2024
Novel
Novel is a company specializing in innovative technologies for the retail sector. Their solutions include wallet passes for Apple and Google, push notifications, and integrations with existing loyalty and referral programs. They provide an omnichannel experience that unifies online and in-store retail operations, aiming to enhance customer engagement and drive sales. Novel's technology streamlines communication with customers and integrates seamlessly with platforms like Shopify, Yotpo, and Smile. io, improving the overall customer retention and shopping experience.
📋 Description
• Own the Novel voice and grow Novel’s external community across social platforms • Work closely with Novel's PR team to drive a customer-facing storyline • Build out an on-brand program to bring customers, founders, influencers, and DTC operators into the fold of what Novel is building • As an external-facing voice of Novel, serve as a guide to customers learning to foster their own web3 community experience
🎯 Requirements
• A scrappy self-starter mentality with an interest in helping build processes and tools as needed • Experience with Twitter, Discord and Tiktok • An obsession with and keen understanding of social media • Past experience building a community from scratch • Exceptional interpersonal skills and ability to develop strong working relationships
🏖️ Benefits
• Comprehensive medical, vision and dental health plans • Competitive compensation and equity • Flexible vacation policy
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