Nulogy
Nulogy is a purpose-built software platform designed to enhance the agility, resilience, and cost-effectiveness of supply chain operations. It offers solutions tailored for various industries including consumer packaged goods, contract manufacturing, and third-party logistics, enabling real-time collaboration and production visibility across external manufacturing networks. Nulogy’s platform helps businesses optimize their operations through features like supplier collaboration, data analytics, and machine monitoring, which in turn drives higher fulfillment rates and improved customer service.
software-as-a-service • logistics • manufacturing • packaging • consumer goods
51 - 200 employees
Founded 2002
Global Support Representative
April 3
Nulogy
Nulogy is a purpose-built software platform designed to enhance the agility, resilience, and cost-effectiveness of supply chain operations. It offers solutions tailored for various industries including consumer packaged goods, contract manufacturing, and third-party logistics, enabling real-time collaboration and production visibility across external manufacturing networks. Nulogy’s platform helps businesses optimize their operations through features like supplier collaboration, data analytics, and machine monitoring, which in turn drives higher fulfillment rates and improved customer service.
software-as-a-service • logistics • manufacturing • packaging • consumer goods
51 - 200 employees
Founded 2002
📋 Description
• Provide exceptional customer experience • Answer complex technical support questions • Support customers by email and phone • Manage customer expectations • Accurately log communications • Understand business processes • Create reports • Test and document reported defects • Work closely with development support team • Update knowledge base • Occasionally travel to visit customers
🎯 Requirements
• 3+ years of customer/technical service experience • Knowledge of relational databases, SQL, Microsoft Excel • Experience in supply‐chain, EDI, logistics, manufacturing or packaging • Multilingual (Spanish, French, Mandarin)
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